Protect yourself from fraud and exploitation.
Your security is our top priority.
We work tirelessly to protect your money and personal information. As a community bank, we are committed to providing the highest level of customer service and innovative banking products and we are committed to your privacy and security.
In our rapidly changing world of technology, fraud attempts are constant, by educating yourself on how to stop and prevent fraud you’ll stay safer online.
We understand that when you bank with us, you’re trusting us with your money. We take that responsibility to heart. We have safeguards in place to help keep your bank accounts and personal information secure. But there are steps you can take to protect yourself from identity theft, fraud and online scams.
We understand that fraud and identity theft can be very disruptive, if we identify potential fraudulent activity on any of your accounts, we will contact you immediately.
If you suspect you may be the victim of fraud or identity theft, or notice suspicious activity on your account, please contact us immediately at 217.223.6480.
Contact us to report:
Fraud or suspicious activity
Lost or stolen debit cards
Lost or stolen credit cards
5 Ways To Identify a Phishing EmailPhishing emails pose a risk to consumers and businesses by trying to trick you into giving personal and sensitive information. Learning how to spot a phishing email can help prevent fraud and protect your information. +
What is Smishing?Fraudsters continue to adjust their strategies to fraud people out of money. In this fictitious example, the scammer sends thousands of text messages to random people in the Quincy area hoping that the text message reaches at least one State Street Bank customer. +
Multi-Factor AuthenticationProtect your 2FA codes along with your password! Google recently removed a malicious app from their Google Play store. The app, “2FA Authenticator” was available for download for 2 weeks and was downloaded more than 10,000 times. +
Shipping Phishing ScamsThe scam starts with an email that appears to come from a reputable shipping company (FedEx, UPS, or USPS) or a trusted online store (Amazon, Etsy, Walmart). The email urges you to click on a link to download an important shipping confirmation document. +
How to Recognize PhishingScammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could gain access to your email, bank, or other accounts. +
The Sweetheart ScamOne of the biggest scams, we have seen at the bank, are scammers taking advantage of people looking for romantic partners, often via dating websites, apps or social media by pretending to be prospective companions. +