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Using Chip Cards
Insert the chip
More secure than ever: chip-enabled cards
Shop worry-free with our new chip-enabled cards. Using the newest industry standards in encryption, these cards increase the security of every purchase you make at a chip-enabled terminal, and more terminals are appearing in retailers every day.
Enhanced fraud protection
When used in a chip-enabled terminal, the chip embedded in your card generates a unique code for every transaction, to prevent your card information from being compromised.
Using your card
Simply insert your card into a chip-enabled terminal and follow the instructions to approve your purchase. If a merchant does not have a chip-reading terminal, your card still features a magnetic stripe for you to swipe. Online and phone purchases will work the same as they have in the past.
Frequently Asked Questions
- Why does my State Street Bank card now include a chip?
As chip technology emerges as the security standard across the US, we want you to be ready to take advantage of the added benefits of using a chip-enabled card and terminal.
- When will I receive my new chip card?
When your current card expires, your replacement card will be a newly designed chip enabled card.
- How does chip technology protect my information?
Every time you use your card at a chip-enabled terminal, the embedded chip generates a unique transaction code. This prevents stolen data from being fraudulently used.
- Is this the same as an EMV card?
Yes. EMV stands for Europay, Mastercard and Visa, who are setting standards for chip cards and chip-enabled terminals.
- Can I still swipe my card to pay?
Yes. If a merchant is not yet chip-enabled, you can continue to swipe your card.
- Does my chip-enabled card work at the ATM?
Yes. You can still use your card to get cash, check your balance and more.
- Are there any additional charges for using a chip-enabled card?
No, the enhanced security of chip-enabled cards comes at no extra cost to you.
- If I have a chip card, do I still need to notify the bank before I travel internationally?
Yes. Chip technology is already being used internationally, so you’ll have greater acceptance when traveling abroad. However, you should still notify us when you travel to help avoid any interruption in your card service.