Online/Mobile Banking

Take your account with you!

 

Enroll Now Make a Loan Payment

Telephone Banking Toll-free: 877-808-6480 or Local 277-0020

Online Banking

Computer Icon

Bill Pay

File Icon

Mobile App

Mobile

Mobile Deposit

Picture

eStatements

Estatements Icon

Telephone Banking

Phone Icon
877-808-6480

Features

  • View account history
  • View scanned checks
  • Email alerts
  • Transfer funds between accounts
  • Make loan payments from your SSB deposit account
  • Sign up for free eStatements
  • Accessible 24/7
  • Safe and secure
 

Features

  • FREE!
  • Save money on postage
  • Set-up recurring payments
  • Make one-time payments
  • Pay a company or a person.
 

Features

  • Free* service to online banking customers
  • View account history & transactions
  • Transfer funds between accounts
  • Pay bills to existing payees
  • View alerts
  • View locations
  • Accessible 24/7
  • Safe and secure
  • Android, iPhone & iPad Apps Available

*Connectivity, usage rates and standard text messaging fees may apply. Contact your wireless service provider for more details.

Make a deposit right from your smart phone.

 

 

Learn More

Features

  • Free service to all customers
  • Statements emailed directly to your inbox
  • Accessible 24/7
  • Available for checking and savings accounts
  • Secure and easy to save
  • View checks and desposit images
 

Features

  • Automated telephone banking system
  • Free service to all customers
  • Listen to account balances
  • Review transaction history
  • Make loan payments
  • Transfer funds
  • And more!     
  • Call toll free 877-808-6480 or Local 277-0020

Frequently Asked Questions

  • How do I sign up for Online Banking?

    There are quite a few different ways to sign up for our Online Banking. While opening a new account or just doing your normal bank business, ask the customer service representative to provide you with an enrollment form. Another option is to call us and ask that one be mailed to you. And of course, you can always fill out our enrollment form by clicking here. After we receive your enrollment form, you will contact you with further instructions.

  • What does Online Banking and/or Bill Pay cost?

    Online Banking and Bill Pay are a FREE service we offer to our customers.

  • What if I have forgotten my Online Banking password or am locked out of my account?

    If you have enabled the "forgot password" within online banking then simply can click the Forgot Password link under the login. If you have not enabled the feature than please call the bank at 217-223-6480 and ask to speak to someone regarding your Online Banking account, or stop by any of our locations. We will ask you for your Online Banking ID as well as have you verify other information before issuing you a temporary password that you will change during your next login.

  • I clicked on the Forgot Password link but it says it is not enabled for my account. How do I enable this feature?

    You must set up this feature in Online Banking before you can use it. To enable the 'Forgot Password' link you must first be logged into Online Banking. Once logged in go to the 'Options' tab and complete the 'Modify Personal Settings' section and click submit at the bottom. Once complete, anytime in the future that you are locked out or forgot your password you will be able to click on the 'Forgot Password' link to reset your password.

  • How do I add a new account to my Online Banking list?

    There are two different ways this can be done:

    1. Stop by any of our locations and fill out and sign a form to add your account or
    2. Log in to Online Banking and click on the Contact tab to send us a secure message requesting to add an account.
  • How to I transfer funds to my other accounts?

    Under the Internet Banking tab, Select Internal Transfers.  From here select which account you would like to transfer to and from, the amount and frequency.  If you have a deposit account and loan at SSB, you can also use the Internal Transfer to make the loan payment. 

  • How do I change my Login ID?

    Log in to Online Banking, select the Options tab, Personal, scroll down to Modify Login Settings.  Your current ID will be listed, enter your new ID and click Submit.

  • Is there a time limit for online sessions?

    There is a 10–minute inactivity timeout to protect your account should you forget to sign off.

  • How do I rename an account?

    To rename an account, click the Options tab and choose Account. Then type your new account name in the New Account Pseudo Name column.

  • I've changed my email address and now need to change it with the bank. Where do I do that?

    You may change your email address within Online Banking under the OPTIONS tab, choose Personal and under Modify Personal Setting enter your new email address twice and click submit at the bottom.

  • How do I set up a loan payment for my State Street Bank loan?

    If you have both a checking or savings and a loan at State Street Bank, to make the loan payment you will set-up an Internal Transfer from checking to the loan under the Internet Banking tab. Only use bill pay for loans outside the bank.

  • What is the cut off time to make a transfer?

    Transfers can be made up until 6:00 pm to be considered on the same business day.  If a transfer is made after 6:00 pm then it will be on the next business day.

  • What if I do not have enough money in my account to make a transfer?

    Online banking will not allow you to overdraw your account.  If you have a scheduled transfer but the funds are not available at the time of the transfer the system will cancel the transfer.  All transfers are pending until the end of the business day online (6:00 pm) and may cancel if another transaction posts to your account causing the account to have insuffient funds for the transfer.

Education
Stay informed about your finances.

What's Online Banking?

Online banking refers to any banking transaction that can be conducted over the internet, generally through a bank’s website under a private profile, and with a desktop or laptop computer. These transactions include services traditionally offered at local

Read More

What's Mobile Banking?

Mobile banking allows you to perform many of the same activities as online banking using a smartphone or tablet instead of a desktop computer. However, simply accessing the bank’s website on a mobile device is not the only method of mobile banking. Mobile

Read More

Manage Apple Pay

The first card that you add to Wallet is your default card. If you add more cards and want to change your default, use these steps.

Read More