Digital Banking
Enroll Now Make a Loan Payment New and Improved Digital Banking
Telephone Banking Toll-free: 877-808-6480 or Local 277-0020
Digital Banking
Bill Pay
Mobile App
Mobile Deposit
eStatements
Quicken/Quickbooks
Telephone Banking
Features
- View account history
- View scanned checks
- Email alerts
- Transfer funds between accounts
- Make loan payments from your SSB deposit account
- Export your transactions with Quicken and Quickbooks integration
- Sign up for free eStatements
- Accessible 24/7
- Safe and secure
Features
- FREE!
- Save money on postage
- Set-up recurring payments
- Make one-time payments
- Pay a company or a person
Features
- Free* service to online banking customers
- View account history, transactions and images
- Deposit Checks
- Transfer funds between accounts
- Pay bills
- View alerts
- Send secure messages
- Touch and Face ID
- Safe and secure
- Android, iPhone & iPad Apps Available
*Connectivity, usage rates and standard text messaging fees may apply. Contact your wireless service provider for more details.
Features
- Free service to all customers
- Statements emailed directly to your inbox
- Accessible 24/7
- Available for checking and savings accounts
- Secure and easy to save
- View checks and deposit images
Use Web Connect to download your banking transactions into Quicken or QuickBooks and manage your finances offline.
Features
- Download Transactions
- Manage finances
Features
- Automated telephone banking system
- Free service to all customers
- Listen to account balances
- Review transaction history
- Make loan payments
- Transfer funds
- And more!
- Call toll free 877-808-6480 or Local 277-0020
Frequently Asked Questions
- How do I sign up for Digital Banking?
To enroll in Digital Banking, click Enroll Now at the top of the page and follow the instructions to complete enrollment. If you run into any issues when enrolling please contact us 217-223-6480.
- What are the fees for Digital Banking and/or Bill Pay?
Digital Banking and Bill Pay are a FREE service we offer to our customers.
- What if I have forgotten my Digital Banking password or am locked out of my account?
If you have successfully logged in to Digital Banking before then choose 'Forgot?" on the login page. If you have not successfully logged in to Digital Banking before then please call the bank at 217-223-6480 and ask to speak to someone regarding your Digital Banking account, or stop by any of our locations. We may ask you questions to verify your identity before unlocking your account.
- I clicked on the Forgot Password link but it says it is not enabled for my account. How do I enable this feature?
Before you can use the forgot password feature you will need to have successfully logged in to Digital Banking before, or if the information you provided does not match what we have on file please contact us 3217-223-6480 for assistance.
- How do I change my Login ID?
Log in to Digital Banking, in the left menu at the bottom, select the arrow, Settings, Security, Change Username. The system may ask you to verify your password before accepting the change.
- Is there a time limit for online sessions?
There is a 10–minute inactivity timeout to protect your account should you forget to sign off.
- How do I rename an account?
To rename an account, choose the account from the dashboard, settings, rename. Then type your new account name in the box and click save.
- I've changed my email address and now need to change it with the bank. Where do I do that?
You may change your email address within Digital Banking under settings. The system may ask you to verify your password before accepting the change.
- How do I set up a loan payment for my State Street Bank loan?
Simply set up a transfer from your Checking/Savings account to your loan by selecting a one-time payment or set up a recurring payment. If you do not have a deposit account at State Street Bank you can link to a checking or savings account outside the bank. Setting up external transfers accounts does require account verification that may take up to three business days.
- What is the cut off time to make a transfer?
Transfers can be made up until 4:00 pm to be considered on the same business day. If a transfer is made after 4:00 pm then it will be on the next business day.
- What if I do not have enough money in my account to make a transfer?
Digital banking will not allow you to overdraw your account. If you have a scheduled transfer but the funds are not available at the time of the transfer the system will cancel the transfer. All transfers are pending until the end of the business day online (4:00 pm) and may cancel if another transaction posts to your account causing the account to have insufficient funds for the transfer.
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