Lobby Access Update

Wednesday, November 18, 2020

As the cases of COVID-19 begin to rise in our community, out of an abundance of caution, beginning Wednesday, November 18, 2020 our lobbies at 801 State, 4820 Broadway and Payson will be open by appointment only.  Our drive-ups will be open regular business hours. During this time our branch at 24th & Spring inside County Market will be temporarily closed.  

We will do everything we can to meet all your banking needs during this time. Our staff is available to take your calls during regular business hours. We will continue to see customers by appointment for loan and deposit needs, accessing safe deposit boxes, Trust and Investment Services. We also offer a variety of services on our website and through online and mobile banking.

If you are experiencing financial hardship or have questions regarding your accounts please reach out to us, we are here for you. 

    We appreciate your understanding and support during this time and we thank you for choosing to bank with State Street Bank! 

    • Contact a branch to make an appointment.

      801 State Street
      Lobby: 217.640.5750
      Loan Dept: 217.640.5770

      4820 Broadway
      Lobby: 217.640.5740
      Loan Dept: 217.214.3770
      Trust Dept: 217.277.0153
      SSB Investment Services, Debbie Hamilton: 217.277.0453


      24th & Spring
      No appointments available at this branch. Please contact another branch or use the Night Drop for deposits and loan payments, located near the ATM. 

    • Services offered through our website and online/mobile banking:

      Online and Mobile Banking provides a single spot to access your SSB accounts, giving you access to your account information at any time, from anywhere.

      With Online and Mobile Banking You Can:

      • Check account balances and history
      • Transfer funds between accounts
      • Deposit Checks (Mobile Banking Only)
      • Pay Bills
      • Setup email or text alerts on your account
      • Submit address changes
      • Send and view secure messages to and from us

      If you haven’t already, enroll in online banking and download our mobile apps.  Download our mobile apps:


    • Telephone Banking

      Telephone Banking is a convenient automated system that allows you to access information about your State Street Bank accounts from a telephone.

      Call Toll-free: 877-808-6480 or Local 277-0020 and follow the menu options.

      • Check account balances and history
      • Transfer funds between accounts
    • Protect yourself against scams.

       It's important to be aware that some people will try to take advantage of COVID-19 by using fraudulent websites, phone calls, emails, and text messages claiming to offer help.

      Learn More