The Trust Officer is responsible for the complete administration of personal trust accounts, including, but not limited to, revocable and irrevocable trusts, special needs trusts, estates, guardianships, ILITS, and agencies. The Trust Officer will establish and maintain effective client communication and relationship management. The individual assuming this role can count on an energizing opportunity to help shape and drive the future direction of the Trust Department.
Duties & Responsibilities
Studies and analyzes the trust instrument; determines and adheres to the responsibilities, duties and terms of the governing trust document.
Monitors account activity ensuring compliance with established policies, procedures, rules, and regulations.
Contacts, corresponds, advises, and handles any needs with clients, beneficiaries, advisors, attorneys, CPAs and other professionals in the course of administration of accounts.
Manages retention of client relationships through active and highly engaged client service
Assists the VP of Trust in the management of the Trust Department
Assists in the management of the Gardner Camp Trust
Actively promotes and drives new business development initiatives
Manages client investments – collaborates with wealth managers on asset allocation strategies, objectives, and risk tolerance
Maintains up-to-date knowledge on financial, estate and income tax planning concepts.
Attends educational training events, actively participates in community events, and promotes the Bank within the community.
Performs additional responsibilities as assigned by management
Education & Work Experience Requirements
An undergraduate degree is required along with, five years of diversified personal trust administration experience and a minimum of three years experience in a supervisory capacity is required. A CFP or CTFA designation is preferred.
A strong knowledge of fiduciary law, trust regulations and compliance are required; as well as some knowledge of trust operations.
Mental & Physical Requirements
Ability to sit/stand/kneel/bend/for extended periods of time and lift up to 20 lbs occasionally, developed interpersonal abilities, ability to work under high pressure while remaining composed, strong communication skills – both oral and written and attention to detail is critical.
Familiarity with intermediate concepts, practices and procedures within the Trust field; strong trust advisory focus, proficiency in Microsoft Office products is required; and familiarity with advanced principles of taxes and banking is helpful. Customer service, presentation skills, attention to detail, time management, ability to prioritize and organize, and problem-solving/analysis is critical.
Equal Opportunity Employer – State Street Bank offers equal employment opportunities, regardless of race, religion, national origin, sex, age, sexual orientation, disability or military status. This commitment is applied to every facet of employment, including recruiting, training, transfers, compensation, promotions and other terms and conditions of employment.