To report a lost or stolen debit/credit card during business hours: 217.223.6480.
To report a lost or stolen debit card: 1.888.297.3416.
To report a lost of stolen credit card: 1.800.423.7503.
Telephone Banking: 217.277.0020 or 877.808.6480
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Do not send confidential information. We do not provide personal and confidential information via email, such as account numbers or account balances. If you have specific questions regarding your account please call us 217.223.6480.
State Street Bank is a community bank located in Illinois and is not affiliated with the State Street Corporation in Boston. Inquiries regarding State Street Corporation or its subsidiaries should be sent through their website instead, as we are unable to assist with them.
If you need assistance with your Digital Banking, please call our eServices department, 217.223.6480.