Privacy & Security
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POCKET CHANGE
Frequently Asked Questions (FAQ)

A little bit of everything involving your money!

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Online Survey

Don't forget to take our online survey!

→ Take the Survey
Investments

Get convenient access to a variety of full service financial products and retirement plans

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Online Calculators

These calculators can help you plan your budget, estimate loan payments and even calculate how much you might need to save for retirement.

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State Street Bank's Website Survey

Welcome to State Street Bank’s survey section! Help us serve you better! We want your opinion! Thank you in advance for taking a moment to answer a few questions below.

1. When you last visited the bank, which location did you visit?

2. Were you satisfied with the level of customer service which you received?

3. If you were dissatisfied, how can we improve?

4. How likely are you to recommend us to a relative or a friend?

Very Likely

10

9

8

7

6

5

4

3

2

1

Would Not

5. What is your opinion on our website? Is it easy to navigate? Is there any information that you would like to see on our website? Do you have any questions/comments about our website?

6. What other bank services would you like us to make available that we currently do not offer?

Thank you for taking the time to submit the survey, we value your business!