Founded in 1890, SSB has provided its customers with the financial products and services to meet their needs for over 123 years. Our directors and employees take pride and delight in this milestone. It is through the dedication of our bank family and commitment to our communities that we can celebrate serving generations of customers.

If you are interested in working for a bank that is growing, committed to customer service and values its employees, please contact the Human Resources Department. Letters of interest and resumes may be emailed to [email protected]. (Please do not send confidential information.)

Job TitleLocation
Switchboard Receptionist - Full-Time

The Switchboard Receptionist is responsible for answering incoming calls efficiently and effectively; and transferring calls in a polite and informative manner to the appropriate person. The Switchboard Receptionist will also perform administrative functions and special projects as assigned. Hours are 8:30 AM to 5:00 PM M-F

• Answers high volume of inbound calls, maintaining efficient and effective response rate; and transfers/directs the calls to the appropriate person
• Monitors the phone system efficiencies and makes recommendations to management for better effectiveness
•Responds to customer telephone inquiries; and provides basic bank information to them

• High School diploma or equivalent AND
• Experience working with multi-telephone systems

8th & State Branch

Quincy, IL

Customer Service Representative - Full-Time

The Customer Service Representative is responsible for performing efficient and accurate banking transactions in support of Bank goals and objectives. The Customer Service Representative opens and closes customer accounts; and delivers customer service by identifying customer needs for bank products and providing opportunities for new products and services based on their needs. Hours will vary M-F 8:30-6pm, and Sat 8am-2pm, 40 hours/week.

• Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing
• Opens and closes accounts
• Researches and resolves account service inquiries/ issues and responds to client inquires promptly, effectively, and professionally
• Familiarizes self with Bank products and services to respond to customer inquiries regarding internet banking, debit & credit card, and mobile banking
• Proactively builds client relationships by effectively educating them on available products and services and referring what best meets the customers needs

• High School diploma or equivalent AND
• 6 months cumulative work experience in a role of similar scope and responsibility required.

24th Branch inside County Market

Quincy, IL

Equal Opportunity Employer – State Street Banks offers equal employment opportunities, regardless of race, religion, national origin, sex, age, sexual orientation, disability or military status. This commitment is applied to every facet of employment, including recruiting, training, transfers, compensation, promotions and other terms and conditions of employment.